FAQ

NomadPlay is an innovative music platform that allows you to play virtually alongside prestigious musicians and musical ensembles. With NomadPlay, you can mute any instrument in a recording and take the place of the original musician with the accompaniment of the other performers.

NomadPlay is aimed at all musicians, regardless of whether they are beginners or professionals.

NomadPlay gives you the opportunity to play alongside renowned performers, to develop your listening skills and to improve your performance of classical and jazz pieces.
If you are part of an orchestra or a choir, NomadPlay can help you better prepare for your rehearsals.

The product of five years of research, NomadPlay relies on an innovative algorithm that allows the separation of audio content. Artificial intelligence enables this algorithm to be used to mute any instrument in a live or studio recording.

Our recordings are all created with real musicians – no MIDI audio is used. They may be:
Tracks provided by labels, publishers or signed artists
Productions or co-productions recorded by our teams in a studio or during live concerts

Currently, our catalogue mainly offers “classical” pieces created between the 15th and 21st centuries.
You will also find jazz standards and pedagogical pieces.

Everyone should be able to benefit from the joy of music, so NomadPlay also offers pieces suitable for beginners!

To take advantage of our special prices reserved for teachers and educational institutions, please send us an email at contact@nomadplay.app. We also offer tailored support in order to best meet your needs.

Of course! Don\'t hesitate to send us your suggestions at contact@nomadplay.app. Our Artistic Manager will make every effort to include them in our production schedule.

To subscribe, click here to log in or create an account, then complete the payment process for your premium subscription. You will receive the first 15 days free of charge – after that, your monthly subscription will be renewed automatically and you will be billed each month.
You may cancel your subscription at any time with effect from the end of the current month. To find out more about cancelling your subscription, see “How do I cancel my subscription?”

Once you have signed up (free of charge), you have two options available to you:
1. You can buy pieces individually (pieces range from €2.99 to €19.99, including tax) and only pay for the pieces that you wish to play.
2. You can subscribe to gain unlimited access to NomadPlay’s entire catalogue.

Our premium subscription allows you to benefit from unlimited access to our entire catalogue, which is ideal if you want or need to play different pieces!
You will also have access to all new additions to the catalogue at no extra charge as soon as they are included.

You can enter your promotional code directly on our website by clicking here.

To change your password, log in to www.nomadplay.app, then enter your new password in the profile menu at the top right (“Details” tab).
Have you forgotten your password? On the login screen, select “Forgotten password” and enter your email address so that you can be sent an email to reset your password. You should then follow the instructions you receive by email.

Your email address is also your account ID, so it is not possible to change it at this time.

Did you subscribe via our website? If so, log in at www.nomadplay.app, then go to the “Subscription” tab in the profile menu.
Did you subscribe directly via our app? In this case, you can manage your payment method directly through the App Store or Google Play.

Referring a friend, family or student allows you to get one month off your subscription for each of your friends who subscribes to NomadPlay, up to a limit of 10 per year. They will also get one month free.
To refer a friend:
- Access the “Refer a friend” section from the profile page.
- Enter the details of the person you wish to refer, then validate.
- An email is automatically sent to your friend with the referral code
- Validated referrals are automatically deducted from your next invoice.
The referral programme is available to users who subscribed via the website. If you are a subscriber via Apple or Google and wish to participate in the programme, contact customer service to change your subscription channel.

In the app, go to the “Search” tab, then select the filter icon to the right of the search bar. This is the quickest way to find pieces in our catalogue that are of interest to you. It is possible to search by instrument, skill level, composer and even performer.
Note: You can also apply filters when you have already entered keywords into the search bar.

On the sheet music screen, you can enable or mute an instrument track as required by clicking on its icon in the reader bar below the sheet music. A cross through the instrument means that the track has been muted.
If you wish to change the muted instrument, select a different instrument in the list under the title of the piece. The sheet music will change automatically.

Currently, it is only possible to mute a single instrument or vocal track.

Yes! You can re-enable your instrument at any time by clicking on the icon at the bottom left of the sheet music screen. If your instrument does not have a cross through it, this means that the audio track has been enabled.
This allows you to practise “alongside” the musician before you replace them by muting the instrumental or vocal track once you feel more comfortable doing so.

On the sheet music screen, select “Loop” in the toolbar. Select the start bar and end bar, then start the music by clicking on “Play”.
The marked section will repeatedly loop automatically to enable you to work on the section you want.
When you no longer want to work on a looped section, click on the “Loop” icon again.

All you need to do is click directly on the bar you want. If the bar is a reprise, you will also need to specify where in the performance you wish to start from. To start, click on “Play”.

You can speed up or slow down the tempo of the recording as required by selecting the “Tempo” function in the toolbar. This function does not affect the sound quality of the recording and allows you to rehearse at your own pace.

When you enter annotations for a piece of music using the “Annotate” tool in the app, your annotations will be saved automatically as you enter them.
The next time you open your sheet music, you will see your annotations straight away, regardless of whether you log in through the app or through our website.

On the sheet music screen, go to the “Settings” menu at the top right. Here, you can replace the audible countdown with a visual countdown, modify the length, or disable it entirely by deselecting it.

To add a title to your favourites, select the heart on the page of the piece. A solid heart means that the piece has been added to your favourites and can be accessed from the “My Titles” menu.

The “Download” function allows you to make use of your pieces even if you are not connected to the internet. Once downloaded, they will be accessible in the “My Titles” menu.
Note: To be able to download a piece, you first need to have subscribed or to have purchased the piece. If you cancel your subscription, downloaded titles will no longer be available in your account.

If you have subscribed or have purchased a piece, you can download a piece by opening it, then clicking on “Download”. This function allows you to access your pieces even without an internet connection. If you are connected to the internet, you do not need to download pieces to play them.
Once downloaded, they remain accessible in the “My Titles” menu.
Note: This option is only available in the smartphone and tablet app.

For licensing reasons, it is not possible to print our sheet music at this time.

We are currently working on developing this feature.

First, check that you are logged into the same account that you used to make your purchase. If you still cannot see it, please send the relevant invoice to contact@nomadplay.app. We will look into your enquiry as quickly as possible so that you can make use of your purchase.

Depending on your audio configuration, the bar on the sheet music may not be in time with the recording. In this case, please adjust the latency in the “Settings” menu at the top right of the sheet music.

Of course! All you need to do is log in to the same NomadPlay account. If you encounter any problems – even minor ones – please do not hesitate to write to us at contact@nomadplay.app.